We want you to have a great experience with Fitfox.

Returns

Due to the nature of food products, returns are accepted only in cases of damaged, defective, or incorrect items.

Refunds

Once the issue is verified, refunds will be processed to the original payment method within 5–7 business days.

How to Request

To initiate a return or refund, please contact us within 48 hours of delivery with order details and supporting images.

Cancellation Policy

Orders can be cancelled only before they are shipped. Once an order has been dispatched, it cannot be cancelled.

To request a cancellation, please contact our support team as soon as possible.